Find answers, report issues, and connect with the Tile Toyland team. We are here to keep your puzzle adventure smooth and joyful.
Email support@tiletoyland.game and expect a reply within 24 hours on business days.
Lost progress? Provide your player ID and device model to restore your adventure as fast as possible.
All systems operational. Next maintenance window: Feb 02, 2026.
Clear cache, update to the latest version, and confirm stable connectivity to resolve most issues.
If a level freezes, close and reopen the app. Your move history is saved automatically.
Visit the in-game guide for booster tutorials, guardian skills, and puzzle tips tailored to your current chapter.
Seasonal quests reset every Monday at 9:00 AM UTC.
Join the official Discord and meet other puzzle fans. Share level strategies, screenshots, and fan art.
Send us a quick message. We usually respond within one business day.